Shipping Delivery

Once your order has been processed and shipped, a secondary shipping confirmation email with tracking number will be sent to your inbox. It is important to note some orders may require additional information from our shipping team in regards to address and/or payment confirmation. Please check your inbox for any follow up emails after your order is placed, to ensure your request is processed.

Shipping Policy：

We offer free standard shipping on orders of $199 USD or more.
For orders under $199 USD, a flat shipping fee of $9.99 USD will be applied at checkout.

Delivery Time = Processing Time + Shipping Time
Orders are processed and shipped within 7-10 business days.
Production times for Custom Design may vary depending on the complexity of the design. Please contact our Customer Care team for an estimated production timeline.
Email: support@mrcarat.com
Shipping typically takes 5-10 business days. Estimated shipping times may vary by destination and will be displayed at checkout.

Shipping Notice:

The shipping time varies with the shipment distance. And the efficiency of local carriers also affects the delivery time.

The above days are all business days, during the major holidays, the number of airport freight will increase and transportation will be delayed. If you need your order urgently, please contact us in advance and inform us of the date you need. We will arrange it for you as soon as possible.

Tracking:

You'll receive an e-mail that confirms your order has been shipped and issues your shipment tracking number.